Terms and Conditions

Welcome to Roussels. These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to comply with these Terms. Please read them carefully before making a purchase.

1. About Roussels

Roussels is an online store specializing in premium-quality kitchen shelving solutions. We proudly offer:

• Wooden Kitchen Shelves
• Metal Kitchen Shelves

We are committed to providing durable, high-quality products and excellent customer service.

2. Acceptance of Terms

By accessing our website, creating an account, or purchasing products from Roussels, you agree to be legally bound by these Terms and Conditions, our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with these Terms, please do not use our website.

3. Product Information

We strive to ensure that all product descriptions, specifications, pricing, and images are accurate. However, slight variations in color, finish, size, or appearance may occur due to lighting, screen settings, or manufacturing updates.

Roussels reserves the right to correct any errors, inaccuracies, or omissions without prior notice.

4. Pricing

All prices displayed on our website are listed in U.S. Dollars (USD).

We reserve the right to:

• Change product prices without prior notice.
• Correct pricing errors.
• Cancel orders affected by pricing inaccuracies.

5. Orders

After placing an order, you will receive an order confirmation email.

Roussels reserves the right to:

• Refuse or cancel any order.
• Limit quantities purchased.
• Cancel orders suspected of fraud or unauthorized activity.

If payment has already been processed for a canceled order, a full refund will be issued.

6. Payment

We process payments securely through trusted payment providers.

Orders will only be processed after payment has been successfully authorized.

If payment cannot be verified, your order may be delayed or canceled.

7. Shipping & Delivery

We process and ship orders during our business hours:

Delivery Schedule

Monday – Friday
9:00 AM – 7:00 PM (USA Time)

While we strive to deliver orders within the estimated timeframe, shipping delays caused by weather conditions, holidays, courier services, or other unforeseen circumstances are beyond our control.

8. Return & Refund Policy

Customer satisfaction is important to us.

Our return policy includes:

• Free returns within 14 days of receiving your order.
• Returned items must be unused, undamaged, and returned in their original packaging.
• Refunds are processed within 3 business days after the returned item has been inspected and approved.

Refunds will be issued to the original payment method.

9. Order Cancellation

Orders may be canceled before they are shipped.

Once an order has been dispatched, it cannot be canceled and must follow our Return & Refund Policy.

10. Customer Responsibilities

Customers agree to:

• Provide accurate billing and shipping information.
• Keep account information current.
• Use our website only for lawful purposes.
• Refrain from fraudulent or abusive activities.

11. Intellectual Property

All website content, including:

• Logos
• Product images
• Graphics
• Text
• Designs
• Icons
• Website layout

is the exclusive property of Roussels and may not be copied, reproduced, or distributed without written permission.

12. Limitation of Liability

To the fullest extent permitted by law, Roussels shall not be liable for any indirect, incidental, special, or consequential damages arising from:

• Use of our website
• Product purchases
• Delivery delays
• Technical interruptions
• Third-party service failures

Our maximum liability shall not exceed the amount paid for the purchased product.

13. Privacy

Your personal information is handled in accordance with our Privacy Policy. We use industry-standard security measures to help protect your information.

14. Changes to These Terms

Roussels reserves the right to update or modify these Terms and Conditions at any time without prior notice.

Changes become effective immediately upon publication on our website.

15. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

Roussels

Email: support@roussels.shop

Phone: +1 214 428 3171

Address:
1116 W State Hwy 152
Mustang, OK 73064
United States

Business Hours:
Monday – Friday
9:00 AM – 7:00 PM (USA Time)