Payment Policy

At Roussels, we are committed to providing a secure, convenient, and reliable payment experience for all customers purchasing our wooden and metal kitchen shelves.

Accepted Payment Methods

We accept the following payment methods:

• Visa
• Mastercard
• American Express
• Discover
• PayPal
• Apple Pay
• Google Pay

All payments are processed securely through trusted payment service providers using industry-standard encryption technology.

Payment Authorization

When you place an order, your payment must be successfully authorized before your order can be processed and shipped.

If your payment cannot be verified or is declined by your financial institution, your order may be delayed or canceled.

Currency

All prices displayed on the Roussels website are listed in U.S. Dollars (USD) unless otherwise stated.

Any currency conversion fees or international transaction charges are the responsibility of the customer.

Order Confirmation

Once your payment has been successfully processed, you will receive an email confirming your order. If you do not receive a confirmation email, please contact our customer support team.

Payment Security

Roussels takes the security of your payment information seriously. We do not store your complete credit or debit card information on our servers. All transactions are encrypted and processed through secure payment gateways that comply with industry security standards.

Pricing

We make every effort to ensure that product prices are accurate. However, if a pricing error occurs, Roussels reserves the right to cancel or refuse any order placed at the incorrect price. If payment has already been made, a full refund will be issued.

Refunds

• We offer free returns within 14 days of receiving your order.
• Approved refunds are processed within 3 business days after the returned item has been received and inspected.
• Refunds are issued to the original payment method used for the purchase.

Taxes

Applicable sales taxes will be calculated and displayed during checkout where required by law.

Fraud Prevention

To protect our customers, Roussels reserves the right to verify payment information and cancel any transaction suspected of fraud, unauthorized use, or illegal activity.

Contact Us

If you have any questions regarding this Payment Policy or need assistance with your payment, please contact us:

Roussels

Email: support@roussels.shop

Phone: +1 214 428 3171

Address:
1116 W State Hwy 152
Mustang, OK 73064
United States

Business Hours:
Monday – Friday
9:00 AM – 7:00 PM (USA Time)